Luxurious Cooling-Gel Memory Foam Mattress

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Product Details

Experience Unmatched Comfort and Support

Discover the ultimate sleeping experience with our Luxurious Cooling-Gel Memory Foam Mattress. Meticulously engineered to offer both comfort and support, this mattress is an ideal choice for anyone seeking a rejuvenating night’s sleep. It’s perfect for everyday use, transforming your bedroom into a haven of relaxation.

At the heart of our mattress lies a three-layer all-foam system, crafted for optimal support and heat dissipation. It includes a 3-inch layer of memory foam, a 3.5-inch comfortable layer, and a 5.5-inch high-density base support foam. These layers work in harmony to provide a balance of comfort and support, ensuring a restful sleep every night. Plus, the soft, washable cover adds a touch of convenience and hygiene.

Health-Conscious and Safe

Your health and safety are paramount. This mattress is made with green and safe foam, free from harmful substances such as formaldehyde, mercury, and other heavy metals. Rest easy knowing you’re sleeping on a product that cares for your well-being.

The all-foam design, combined with advanced sleep technology, ensures continuous airflow and a breathable sleeping environment. The memory foam adapts to your body, providing optimal pressure relief and reducing motion transfer. This means uninterrupted sleep, even if your partner moves during the night.

Dedicated Customer Service

Our commitment to your satisfaction doesn’t end with a superior product. We are dedicated to providing exceptional customer service. If you have any concerns or need support, our team is just a contact away, ready to assist you.

  • Three-layer foam system for ultimate comfort and support
  • Health-friendly materials, free from harmful substances
  • Memory foam for a breathable, temperature-regulated sleep
  • Reduces motion transfer for undisturbed rest
  • Easy to set up on various bed frames
  • Responsive customer service for a worry-free purchase

Embrace a new level of comfort and health with our Luxurious Cooling-Gel Memory Foam Mattress. It’s more than a mattress; it’s an investment in your well-being. Order yours today and transform your sleep experience!

Shipping & Returns

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 5-20 Business days
Canada, Europe 5-20 Business days
Australia, New Zealand 5-20 Business days
Central & South America 5-25 Business days
Asia 5-20 Business days
Africa 5-25 Business days
*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of noveau.shop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of noveau.shop.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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