Hybrid Mattress

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Product Details

Discover Unmatched Comfort and Support

Introducing our latest innovation in sleep technology – the Hybrid Mattress. This 12-inch mattress combines the resilience of pocket springs with the softness of foam, creating a sleeping experience that’s both luxurious and supportive. Designed to cater to all sleeping styles, it provides the perfect balance of comfort and support for a restful night’s sleep.

Key Features

  • Stay Cool and Comfortable: Utilizing open-cell, high-density foam, this mattress regulates temperature effectively, keeping you comfortably cool all night long.
  • Minimal Partner Disturbance: Thanks to its unique combination of pocket springs and foam, the mattress absorbs noise and vibrations, ensuring you and your partner enjoy an undisturbed sleep.
  • Individually Wrapped Coils: Hundreds of stainless steel coils are individually wrapped to provide excellent shock absorption and enhance overall sleep quality.

Product Benefits

  • Versatile for All Sleepers: Whether you’re a side, back, or stomach sleeper, this mattress adapts to your body, offering the right level of support and comfort.
  • Durability and Quality: With a construction that combines the best of both worlds – springs and foam – expect long-lasting durability and consistent comfort.
  • Hassle-Free Experience: We stand behind our product with a 10-year warranty and a 31-day return policy, backed by dedicated customer support.

This mattress is perfect for anyone seeking a balance of support and comfort. It’s ideal for couples who are concerned about disturbing each other’s sleep, as well as for individuals with varying sleep styles. Its temperature regulation makes it a great choice for those who tend to sleep hot.

Why Choose Our Hybrid Mattress?

What sets this mattress apart is its unique hybrid design. The combination of individually wrapped pocket springs and high-density foam provides a sleep experience that caters to a wide range of preferences and needs, ensuring you wake up refreshed and rejuvenated every morning.

Transform your sleep with our Hybrid Mattress. Experience the perfect blend of comfort, support, and durability. Order now and embark on a journey to better sleep!

Shipping & Returns

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 5-20 Business days
Canada, Europe 5-20 Business days
Australia, New Zealand 5-20 Business days
Central & South America 5-25 Business days
Asia 5-20 Business days
Africa 5-25 Business days
*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of noveau.shop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of noveau.shop.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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